IT Support Services Engineer - EU - AMP

IT Support Services Engineer - EU - AMP (m/f/d) in Bonn

Role Description:
Responsible for overall planning, organizing, and execution of AMP IT function. Responsible for prioritizing user requirements, overseeing system upgrades and researching new tools.

Key Responsibilities:

• Creating system guidelines and manuals for the AMP IT Business
• Examine and analyse existing IT systems and business models and identify requirements
• Map and document interfaces between legacy and new systems
• Understand software development lifecycles
• Liaise closely with both internal and external clients and present proposals
• Translate client requirements into highly specified project briefs
• Identify options for potential solutions and assess them for both technical and business suitability of the AMP IT Business
• Conduct requirements analysis and prepare specific proposals for modified or replacement systems
• Develop solutions and undertake product development
• Produce project feasibility and costings reports
• Work closely with programmers, developers, testers and a variety of end users to ensure technical compatibility and user satisfaction
• Ensure that budgets are adhered to, and deadlines are met
• Draw up, supervise and document testing schedules for complete systems
• Oversee implementation of a new system including data migration
• Support users on change control and system updates
• Provide training and user manuals to users of a new system
• Keep up to date with technical and industry developments

Requirements:

• Bachelor’s Degree in computer science, business information systems, information technology, or a related field.
• Certification and proficiency in a coding language (.NET, Visual Basic, C++, or SQL).
• At least 2 years of experience in an IT-related position.
• Knowledge of databases, data processes, program architectures, and data security.
• Skills in designing, reporting, and documenting implementations and solutions.

About Ardagh Metal Packaging

Ardagh Metal Packaging (AMP) is a leading supplier of sustainable, infinitely recyclable metal beverage cans to brand owners globally. An operating business of sustainable packaging business Ardagh Group, AMP is a leading industry player across Europe and the Americas, with innovative production capabilities, 23 production facilities, more than 6,000 employees and recorded revenues of $4.8 billion in 2023.

AMP is 76%-owned by Ardagh Group and is listed on the New York Stock Exchange under the ticker AMBP.

About Ardagh Group

Ardagh Group is a global supplier of infinitely recyclable metal and glass packaging solutions, producing packaging for brand owners around the world. We have grown to a team of approximately 20,000 people with revenues of more than $9 billion. Today we have a presence across the Americas, Europe and Africa.

· Ardagh produces many of the beverage cans and bottles that contain your favourite beverages.

· Our packaging is manufactured from metal and glass - permanent materials that can be infinitely recycled without any loss of quality.

· Ardagh produces more than 60 billion containers per year (more than 160 million containers per day).

The future we’re creating for Ardagh is built around our four Core Values of Inclusion, Trust, Teamwork and Excellence. We offer exciting and rewarding opportunities for talented and creative people. If you have ambition and want to make an impact with your career, come and join our team - you’ll enjoy the journey!