Manager Global Ocean Freight Risk Management, Compliance Reporting & CAPA Management

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.

As the experts in freight forwarding, we deliver 100% assurance to our customers via a mindset that’s always looking ahead to the next commercial opportunity, predicting the next potential issue, anticipating the next global trend.

Because at DHL Global Forwarding, Freight, we’re not simply about freight forwarding. We’re about forward-thinking ways to connect people – and improve their lives.

Job purpose

As Manager Global Ocean Freight Risk Management & Compliance Monitoring and Testing, you are responsible for operating the global monitoring and testing program for Ocean Freight Risk Management & Compliance.

This role independently validates through regulator grade, shipment level monitoring and testing that controls embedded under the Ocean Freight Risk Management & Compliance Charter are operating effectively in practice and that compliance breakdowns are detected before regulators do.

A critical focus is FMC / OSRA compliance testing, executed strictly in line with the FMC Compliance Audit SOP, complemented by testing of Dangerous Goods, trade documentation, billing transparency, agent compliance and security filings.

Principal accountabilities

Compliance Monitoring & Testing Execution

• Operate the global monitoring and testing program across the full Ocean Freight Risk Management & Compliance scope, including:
  • FMC / OSRA (OTI, NVOCC, OFF)
  • Dangerous Goods (IMDG / IMO / SOLAS)
  • Trade documentation, billing transparency, detention & demurrage
  • Agent and third-party compliance
  • Security filings (e.g. ISF, AMS, ENS, ICS2)

• Execute shipment level, file-based audits across all lifecycle gates:
  • Pre shipment / booking
  • Documentation & transport documents
  • Invoicing, billing & OSRA requirements
  • Post shipment / file close

FMC / OSRA Compliance Audits

• Execute FMC specific audits strictly aligned to the FMC Compliance Audit SOP, covering:
  • NRA / NSA acceptance and enforceability
  • Tariff and rate governance
  • NVOCC vs Freight Forwarder role correctness
  • HBL / MBL legal and data integrity
  • OSRA compliant billing and D&D transparency
• Apply standardized severity classification (Critical / Major / Minor).
• Escalate Critical findings immediately per escalation protocol.

Dangerous Goods & Safety Compliance Testing

• Test DG shipments for compliance with IMDG Code requirements and IMO and SOLAS obligations
• Validate accuracy and consistency of DG declarations, HBL/MBL data, and emergency information.

Security Filings & Trade Compliance Testing

• Test compliance with security filing obligations, including timeliness and accuracy of ISF / AMS / ENS / ICS2 filings where applicable
• Verify traceability between filings, shipment files, and transport documents.

Testing Quality, Evidence & Validation

• Maintain a rolling 12-month testing calendar with risk based coverage.
• Execute testing using standardized audit worksheets and checklists.
• Ensure findings are clearly written, fully evidenced, severity rated, and actionable.
• Perform validation testing to confirm CAPA closures are real and sustained.
• Publish completed findings to the Reporting & CAPA Manager within 48 hours of test completion.

Decision Rights

• Require retesting or expanded sampling where systemic risk is detected.
• Escalate urgent findings to the Global OTI Compliance Owner for immediate containment.

Skills

• Deep practical knowledge of FMC / OSRA compliance
• Hands‑on audit and shipment‑file testing expertise
• Strong understanding of DG and security filing requirements
• High attention to detail and structured regulatory judgement

Qualifications & Key Requirements

• Degree in Compliance, Law, Supply Chain, or Business preferred
• 7–12+ years in ocean freight compliance, audit, safety, or trade compliance
• Proven experience executing FMC / maritime compliance audits
• Strong documentation and evidence‑management capability

Location

Preference for Bonn but flexible in Europe

RCS Grade

I

Your benefits

We offer excellent employee benefits, a competitive salary package and great development opportunities.

• Positive work environment: Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees
• Comprehensive Benefits Package: We offer a comprehensive benefits package that includes health insurance, retirement plans, social counseling, generous corporate discount programs and other employee wellbeing programs.
• Global Exposure: Joining DHL Global Forwarding means being part of a truly global organization, providing you with the opportunity to work with diverse teams and gain exposure to international markets and practices.
• Work-Life Balance: We understand the importance of maintaining a healthy work-life balance, and we strive to provide a flexible work environment.
• Continuous Learning and Development: We invest in our employees' growth by offering training programs, coaching, workshops, and resources to enhance your skills and knowledge.
• Onboarding: Individual onboarding, training on the job, networking, a dedicated certified program.

Interested in this position? Just click on “Apply”!

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We are looking forward to your application.

DGF HR Team