Membership Manager Europe (m-f-d)

The Scope

To lead FSC International membership development and engagement in Europe. Based on a solid knowledge of the region, the selected candidate will contribute to the development and implementation of a regional membership engagement and development plan for the recruitment, maintenance, and engagement of international members.

Main Roles & Responsibilities

• To develop and lead FSC membership in the region.
• To analyse the membership in the region to identify the gaps in the chamber and geographical distribution.
• To identify potential members to strengthen FSC mission in the region.
• To recruit new members and retain existing ones.
• To create and implement outreach strategies to expand FSC International membership base in the region.
• To create and implement strategies to achieve high-quality standards of member service.
• To keep members updated on all key FSC processes and key membership topics.
• To inform and train members in the region as necessary.
• To develop an engagement plan to increase and diversify the participation of members from the different chambers.

Your profile

Qualification, Experience and Skills

• Education and Training:
o University degree in a relevant field such as Business Administration, International Relations, Communications, Social Sciences, etc.

Working Experience, Style and Skills:

o At least 5 years of professional experience, with at least two years in a role with relevant out-reach and stakeholder relations and development.
o Experience in working with international organizations and international project teams and network partners.
o Strong interpersonal and communication skills in English and French.
o Service and solution-oriented attitude to work.
o Collaborative working style and team building skills.
o Strong networking skills.
o Ability to work well as a member of a multi-cultural, inter-disciplinary global team.

• Communication Skills & Languages:

o Very good verbal and written communication skills.
o Fluency in English (spoken and written).
o Fluency in another European language is an asset.

• Computer Skills:

o Very good skills in the use of standard software packages (MS Office).
o Customer Relations Management (CRM) systems, for example Salesforce and/or Dynamics.

Why us?

• Be part of a globally recognized organization at the forefront of sustainable forestry and contribute to the mission to help protect the world’s forests.
• Play an active role in the FSC global community of 400+ forest stewards who come together in-person at least once a year.
• Benefit from cross-cultural collaboration and networking opportunities by working in a dynamic, inclusive, and diverse international culture with over 60 nationalities represented under one roof.
• Benefit from work-life balance with our hybrid working structure.
• 30 vacation days yearly.
• Regional transportation ticket.
• Breakfast bars, coffee, tea.
• Take part in learning lunches.
• Celebrate together festivals from different cultures.

The Fine Print

• Location: Bonn, Germany.
• Working Hours: Full time - 40 hours per week.
• Duration of Employment: Temporary contract – 2 years (extension possible, subject to satisfactory performance).
• Starting Date: As soon as possible.
• Travel: Sporadic travel is required.

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We are looking forward to your application!

About us

Welcome to FSC!

The Forest Stewardship Council (FSC) is a globally recognized non-profit organization at the forefront of promoting sustainable forestry. With over 150 million hectares of certified forests and a trusted reputation among NGOs, consumers, and businesses, FSC is leading the way in ensuring the long-term health and resilience of the world’s forests.