Global OFR Business Intelligence Manager

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.

As the experts in freight forwarding, we deliver 100% assurance to our customers via a mindset that’s always looking ahead to the next commercial opportunity, predicting the next potential issue, anticipating the next global trend.

Because at DHL Global Forwarding, Freight, we’re not simply about freight forwarding. We’re about forward-thinking ways to connect people – and improve their lives.

Job purpose

Taking ownership of the OFR (Ocean Freight) reporting landscape, including MyFRP applications, Station Monitor, and Performance Index, and actively contributing to the development of an overall OFR reporting and steering strategy, this role supports data-driven decision making. It involves prioritizing requirements, managing the delivery of reports and enhancements for these applications, ensuring up-to-date documentation, and driving usage of the applications. The individual plays a key role in optimizing the reporting landscape, promoting data-driven decision making, and facilitating effective reporting and business intelligence within OFR.

Principal accountabilities

• Develop and Manage OFR Reporting and Data Analytics Strategy: Actively contribute to the development of an overall OFR reporting and data analytics strategy, aligning reporting initiatives with the broader goals and objectives of OFR and spearheading opportunities for leveraging of latest data science technologies.
• Prioritize Requirements: Work closely with stakeholders to understand their reporting needs, prioritize requirements, and ensure alignment with business objectives.
• Manage Delivery: Oversee the delivery process of reports and enhancements, ensuring timely and accurate delivery while managing resources and timelines effectively.
• Establish and Maintain Centralized Governance: Develop and implement centralized governance processes for reporting and business intelligence within OFR, ensuring compliance, consistency, and quality.
• Documentation and Guidelines: Ensure up-to-date documentation of reporting processes, data sources, and guidelines. Provide clear guidelines and training materials for reporting users to facilitate effective usage and understanding.
• Representation and Collaboration: Represent OFR in discussions with relevant cross-product committees, actively contributing to reporting and data analytics initiatives and advocating for OFR's needs and priorities.(e.g. GBR, Qlik governance committee, Reporting PWG etc.)
• Drive Usage of Existing Reports: Collaborate with content owners to promote and drive the usage of existing reports, ensuring that they provide value and meet the needs of the organization.
• Ensure stability, Continuously Review and Propose Improvements: Regularly review the existing reporting landscape, identify areas for improvement, and propose enhancements to optimize efficiency, accuracy, and usability. Ensure stable performance and address user issues to maintain the effectiveness of the reporting landscape
• Subject Matter Expert: Act as the go-to person for questions regarding the data landscape, reporting feasibility, and other related inquiries, providing expert guidance and support.
• Support Data-Driven Decision Making: Foster a culture of data-driven decision making by providing insights, analysis, and recommendations based on the reporting landscape, supporting business objectives and strategic initiatives.

Skills

• Expertise in Reporting: Possesses deep knowledge and expertise in reporting tools and the DGF data landscape and principles, enabling them to effectively manage and optimize the OFR reporting landscape.
• Problem solving/data analytics: Excellent analytical, conceptual and problem solving skills in order to analyze/understand, simulate and explain complex business scenarios in a structured/coherent manner to senior management
• Strong stakeholder management and collaboration skills: Collaborates effectively with cross-functional teams, content owners, and stakeholders to ensure the delivery of high-quality reports and enhancements that meet business needs.
• Strategic Thinking: Actively contributes to the development of an overall OFR reporting and steering strategy, aligning reporting initiatives with the broader goals and objectives of OFR.
• Good understanding of and strong network in the forwarding industry, the OFR organization and related DPDHL departments
• Drives user-centric report development, prioritizing usability, clarity, and relevance to effectively meet user needs and identify improvements with a solutions-oriented, customer-centric mindset.

Qualifications & Key Requirements

• More than 6 years of experience preferable with ocean freight, data analytics, reporting, financial controlling
• Bachelor’s degree or equivalent experience/qualification ideally with education in Data Science
• Certifications in Lean Six Sigma, Agile, Data Governance, or Compliance desirable.
• Proven track record in global process ownership and digital enablement.
• Successful execution of large-scale transformations and programs across multi-region environments.

Location

Bonn but flexible in Europe

RCS Grade

I

Your benefits

We offer excellent employee benefits, a competitive salary package and great development opportunities.

• Positive work environment: Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees
• Comprehensive Benefits Package: We offer a comprehensive benefits package that includes health insurance, retirement plans, social counseling, generous corporate discount programs and other employee wellbeing programs.
• Global Exposure: Joining DHL Global Forwarding means being part of a truly global organization, providing you with the opportunity to work with diverse teams and gain exposure to international markets and practices.
• Work-Life Balance: We understand the importance of maintaining a healthy work-life balance, and we strive to provide a flexible work environment.
• Continuous Learning and Development: We invest in our employees' growth by offering training programs, coaching, workshops, and resources to enhance your skills and knowledge.
• Onboarding: Individual onboarding, training on the job, networking, a dedicated certified program.

Interested in this position? Just click on “Apply”!

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We are looking forward to your application.

DGF HR Team